Corrections or Returns:

If there is a mistake on our part in your order (e.g., wrong product, low-quality print, or damaged stickers during shipping), we are committed to correcting the issue, sending a replacement, or, if necessary, issuing a refund. Customer satisfaction is our top priority.

Customer Errors:

If the issue is due to information or files provided by you, Stickit cannot be held responsible for the result. We often receive low-resolution designs, such as mobile screenshots or images from the internet, which are not suitable for high-quality printing.

Proper File Resolution:

To ensure the best possible results, please send files in PDF (vector), EPS, PNG, AI, or high-resolution JPEG formats.

Ideally, for high-quality printing, we recommend PDF files in CMYK color profile.

Shipping Times:

Orders are shipped within the timeframe stated on the product page. In case of delays, we always notify our customers and provide a tracking number.

Returns for Custom Products:

Since our products are custom-made, refunds or replacements are only available in case of our error. Changes of mind by the customer are not eligible for returns.

Cyprus

  • Free shipping via Box Now to the nearest locker within 1–2 business days from the shipping date.
  • ACS Courier cash on delivery service: €4 to the nearest ACS Courier branch. Orders of €100 or more qualify for free shipping. Delivery is made within 1–2 business days from the shipping date.
  • Home or business address delivery via ACS Courier: €10 shipping fee. Orders of €200 or more qualify for free shipping. Delivery is made within 1–2 business days from the shipping date.

Greece

  • Free shipping via Box Now to the nearest locker within 5–6 business days from the shipping date.
  • ACS Courier shipping: €15 shipping fee. Delivery is made within 1–2 business days from the shipping date.
  • Orders of €500 or more qualify for free shipping.